Frequently asked questions giving permission
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Do you have a question about the fiber optic network in your neighborhood or home? You probably will find the answer to your question in our list of frequently asked questions below. If your question is not listed, please feel free to ask. Please check the frequently asked questions.
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Permission
To install the fiber optic box in your home, we need permission.
After giving your permission, you will receive a confirmation from us via email. We will contact you to schedule an appointment for the installation of the fiber optic connection point. Our installation technician will assess with you the best location for the connection point. In most cases, this will be the meter cupboard or the location where other cables enter the house.
Yes, your landlord must give permission for the installation of the fiber optic connection point in your home. We will do our best to make arrangements with your landlord before the work starts in your street.
We need permission to install a fiber optic connection point in your home. Granting permission is simple and can be done through the postcode check on our website. You enter your postcode and house number here, and then fill in some details in the form. The information you share with us will be passed on to our contractor so that an appointment can be scheduled for the installation of the fiber optic connection point in your home.