Service & Contact
The installation of fiber can sometimes raise questions. Or maybe you already have a fiber connection, but you are not sure which package best suits your needs. We do our best to answer all your questions as well as we possible can. Check the answers to the most frequently asked questions. Or feel free to contact us. We are happy to answer all your questions.
Frequently Asked Questions
Do you have a question about the fiber optic network in your neighborhood or home? You will probably find the answer to your question in our list of frequently asked questions.
Can't you find your question?
If your question is not listed or if you would like to discuss with us, please contact us.
Adjusted opening hours during the holidays
During the holidays, our Service Center will have adjusted opening hours:
Wednesday 24 December (Christmas Eve, closed all day)
Thursday 25 December (Christmas Day, closed all day)
Friday 26 December (Boxing Day, closed all day)
Wednesday, December 31 (New Year's Eve, open until 15.00)
Thursday 1 January (New Year’s Day, closed all day)
On all other days, our Service Center will be available during regular business hours.
Ultra-fast internet via fiber for everyone
More and more households are gaining access to superfast internet. Do the zipcode check and check the status at your address.
Curious about what we do with your data? Take a look at the privacy statement.