Frequently Asked Questions over providers
Want to know more
Do you have a question about the fiber optic network in your neighborhood or home? You probably will find the answer to your question in our list of frequently asked questions below. If your question is not listed, please feel free to ask. Please check the frequently asked questions.
Look at the Service & Contact page if you want to get in touch with us.
Provider
Do you have questions about providers? You can find them here.
The fiber optic network of Open Dutch Fiber is open. This means that you can purchase services from various providers who use our network. Odido is often the first provider for internet, TV, and telephony via our fiber optic network in many places, but for example, Fiber.nl, TriNed, SNLR, MultiFiber, Stipte, and Freedom Internet are increasingly providing their services via our network.
Read the article 'Which fiber optic providers are available at my address?' to see which providers are available at your address.
Once it is possible to subscribe to services such as internet, television, and telephone, you will receive a notification from the available providers.
At Open Dutch Fiber, you cannot subscribe to a plan. You do this with a provider.
Your provider will contact you to activate the services. If you have any questions about your services or the appointment to activate services via fiber optic, please contact your provider.
If you have any questions about your current indoor cabling in combination with your (future) fiber optic connection, you can ask these questions to the provider or to the installation technician (the one who installs the router). Together, they will assess whether adjustments are necessary or desirable for successful use of the fiber optic connection.
No, if you have subscribed to fiber optic services, it is not necessary to give permission. Open Dutch Fiber will then receive a signal from the provider to install a fiber optic connection point in your home. Subsequently, the technician will come by appointment to install the fiber optic connection point.