Who are we?

Open Dutch Fiber constructs and manages fiber optic networks. We have been doing this for over 1,100,000 households. The installation is carried out by experienced connection partners. Our network is an 'open network'. This means that all providers are free to deliver services on our network. Odido is often the first provider to offer internet, television, and telephone services over the fiber optic network of Open Dutch Fiber in many places, but other providers such as Fiber.nl, Trined, and Freedom Internet also deliver their services through our network.

Job description

As an order coordinator, you are the proverbial lubricant between the providers, connection partners, (end) customers, and play an important supporting role in the connection process. With your decisiveness and process sense, together with one of the largest providers in the country, you ensure that disruptions in the process are resolved before the end customer even notices.

These are your tasks:

· Handling (complex) issues from the providers regarding customer connections.

· You are the rock in the surf for technicians who need your help to quickly connect the end customer.

· Active focus on trends and trend breaks and know how to act on them.

· Performing supportive administrative tasks for the order managers.

Requirements

You are a solution-oriented person who puts the customer first.

· You have at least a vocational level 4 in terms of work and thinking.

· Being eager to learn, taking initiative, and having a healthy dose of independence.

· Has good communication and social skills, both in Dutch and English language.

· Flexible availability during office hours and evenings

· Be punctual and not shy away from a little pressure.

· Knowledge of Microsoft applications (such as Excel)

What does this job offer you?

A challenging job within a customer-driven organization that is still in full development. We offer you the opportunity to contribute to the "technology of the future". At Open Dutch Fiber, your professional development is encouraged, and of course, you will receive competitive employment conditions.

Interested?

Send your application and CV to ODF Recruitment at recruitment@opendutchfiber.nl. Want to know more about the position? Jeroen Dangremond (06-28349840) will be happy to tell you more about it.