Requesting a fiber optic connection box: here's how to do it
A fiber optic box (also known as FTU) is necessary to use fiber optic internet. This small box connects the fiber optic cable to your modem, so you can use Wi-Fi and internet in your home. Jeroen Dangremond, Manager Customer Operations at Open Dutch Fiber, explains why this box is so important and how to request one.
What is a fiber optic box?
A fiber optic box is a small white box that is usually mounted in the meter cupboard. It connects the fiber optic cable in the street to your modem in the house. Without this box, you cannot use fiber optic internet.
Jeroen Dangremond explains: "The fiber optic box is the link between the fiber optic network and your modem. Without this box, you cannot benefit from the speed and stability of fiber optic."
The fiber optic box will be installed by a technician once you choose fiber optic. It remains the property of the network operator.
Requesting a fiber optic box
Don't have a fiber optic box yet? No problem! You can do this free Apply at Open Dutch Fiber. A technician will come to install the box, so you will be ready to use fiber optic internet.
Check the availabilityDo the postcode check on the Open Dutch Fiber website to see if fiber optic is available at your address.
RequestsIs fiber optic available? Then you can have the box installed or request it from your VVE.
Assembly by a technicianA technician installs the box in your meter cupboard and ensures that everything works properly.
Jeroen emphasizes why it is convenient to have a fiber optic box installed in advance: "Even if you are not immediately switching to fiber optic, it is wise to have the box installed in advance. This way, you avoid waiting times and extra costs if you decide to switch later on."
Check via the postcode check Check on our website if fiber optic is available at your address. If it is, you can have the box installed or request it from your Homeowners' Association.
Ready for fiber optic?
A fiber optic box is an important component of your fiber optic internet. It allows you to connect to your modem. If you need a fiber optic box, or if it needs to be repaired or replaced, contact your provider. They will arrange for a technician to assist you.
Do you want to know if fiber optic is available at your address? Use the postcode check Visit the website of Open Dutch Fiber and discover your possibilities.
Jeroen Dangremond
Manager Customer Operations
Jeroen Dangremond is Manager Customer Operations at Open Dutch Fiber. He ensures that the installation and connection of fiber run smoothly. Together with his team, he maintains contact with residents, housing associations, and homeowners' associations to make fiber accessible to as many people as possible.
