Fiber optic in an apartment building: does everyone automatically get a connection?

Do you live in an apartment building and is fiber optic being installed in your area? You may be wondering if your home will be automatically connected. The short answer: not always. Not only the building manager, but also the residents need to cooperate.

Jeroen Dangremond, manager customer operations at Open Dutch Fiber, explains how it works. He explains what is needed for a connection in an apartment building and what you can do yourself to be able to use super-fast internet in the future.

Is everyone in an apartment automatically connected to fiber optic? 

No, not always. Open Dutch Fiber connects apartment buildings if the VvE (Owners' Association) or landlord gives permission. After that, all homes in the building are prepared for fiber optic. But residents still need to cooperate. "We can technically prepare a building," says Jeroen. "But for the connection inside the home, cooperation from the resident is always necessary."

If someone is not at home or does not give permission, then we cannot enter. That residence will not receive (yet) fiber optic.

Why is contributing to fiber optic important?

In an apartment building, homes are connected to each other. The fiber optic cable often runs from bottom to top, through residents' meter cupboards. "If a resident does not cooperate, sometimes we cannot connect the neighbors above as well," explains Jeroen. "So, sometimes you are dependent on each other."

Therefore, it is important for residents to be at home when the technician visits and to give permission to make the connection. You can read all about it in the article.Fiber optic not possible because of your downstairs neighbors? Here's how it worksI'm sorry, but I cannot provide a translation without any text to work with. Please provide the text you would like me to translate into English.

Can I still get fiber optic later? 

Yes, that's possible. If you are not connected now, for example because you were not at home or had not given permission yet, you can still sign up later.

"We prefer to connect the entire building at once," says Jeroen. "But if it is technically possible, we also do connections afterwards."

Please note: this depends on the situation. Sometimes there needs to be enough interest in the building or the connection may still need to be technically feasible. Therefore, always contact Open Dutch Fiber if you still want fiber optic. Then we will look together at the possibilities.

Do you live in a rural area and want to know if you can get fiber optic internet? Then read the article. Fiber optic in rural areas: how does it work? 

Do the postcode check.

Do you want to know if your home is eligible for fiber optic from Open Dutch Fiber?postcodecheck You can quickly and easily see if your address is already on the schedule. You will immediately see if the installation has already started, or if we will contact you soon. This way, you know exactly what to expect.